Teri Haynes - Owner of Business Interactions, L.L.C., is certified by The Protocol School of Washington®, the leader in etiquette and protocol services. With more than twenty years of business experience in human resources, sales, marketing, event planning, conferences, management, and business development, she has vast knowledge of the variety of inter-personal skills required in the business arenas. Armed with a wide array of resources and knowledge in etiquette and protocol, Ms. Haynes is uniquely qualified to present her topics and seminars in an interactive and entertaining format.